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Tuesday, February 09, 2010

In Praise of Progressive

I’m not shilling for anyone here--and I’m certainly not getting paid to express my opinion--but I wanted to say a public thanks to Progressive Insurance Company.

Last year, after about fifteen years with MetLife, I decided to shop for a better price on my insurance. Progressive saved me about $300 a year, gave me the same coverage, and every interaction with the company has been a pleasure. My wife, who has been on a multi-car account with her family, just switched her coverage to my account and, in the process, saved us about $400 more per year over her current coverage. Again, the young lady that helped me change the account tonight was tremendously helpful, patient, and a pleasure to talk to--if I had thought to ask her name, I would be commending her to her supervisor.

Point being, Progressive has not only saved me a good chunk of money over the last year, but they’ve given me superb service. It’s not often that I would say something like this, but I’m really liking my insurance company right now.

Their ads, on the other hand, are skipping happily past their sell-by date, aren’t they?

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You’ll be happy to know that their name is not by accident. They are actually...progressive! Huge corporate supporter of gay rights for example.

on Feb 09 2010 @ 09:47 PM

Well, if I agree with them (politically) on nothing else, at least I’ll agree with them on that.

Now I have to go hunting for an insurance company called Conservative (But Terribly Nice, You Know).

Joking aside, no I hadn’t known that and I won’t hold it against them.

on Feb 09 2010 @ 10:41 PM

Did you get to meet Flo?

on Feb 10 2010 @ 06:57 AM

Sadly, they kept Pheobe-light from me.

on Feb 10 2010 @ 08:09 AM

We’ve been with Progressive for years. Sadly the only way to really know if you have a good insurance company is to file a claim, something you hope never to do. Having had to file a claim I can say we were even more happy with Progressive afterwards, which is a big deal. When I was the victim of a hit-and-run (no injuries but a funny as hell drinking story) they were awesome. I can’t think of anything they didn’t do that I could possibly have asked for. Except maybe to catch the SOB and put him in a small room for a private conversation. Just sayin’.

on Feb 11 2010 @ 07:05 AM

And one more thing: they are headquartered in Ohio, not very far from me. I know a lot of people who either work there now or worked there in the past. Very nice campus, too.

on Feb 11 2010 @ 07:06 AM

"Now I have to go hunting for an insurance company called Conservative (But Terribly Nice, You Know). “

That would be USAA.

Some years ago I bought a pickup truck from a local dealership.  A local agent had a deal whereby they fronted a 24-hour insurance binder for new owners as a way of pulling in new business.  When I talked to the agent the next day and mentioned that I was probably going to be going through USAA ("Thanks, but..."), she said didn’t even want to bother going to the trouble of quoting because she couldn’t compete.

Their customer service is second to none. (I’ve never even heard of a significant complaint about them.)

And they give me a dividend (rebate, basically) every year on my car insurance payments.

on Feb 11 2010 @ 07:19 PM

I’ve never understood the Progressive “Flo” series of commercials.  Why are we supposed to want to buy auto insurance from a diner waitress? 

Oh, and do you ever end up wondering just what tattoos she has ... and where?  Not that I do.

on Feb 15 2010 @ 12:54 PM
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